We Are Real Estate

Julie Munro: Policing to property

It was love that led Ray White Townsville agent Julie Munro to real estate, but it’s been the ability to help people out of a dark place that’s kept her here

On getting into real estate
After 23 years of policing, I fell in love with a real estate agent who lived 1400kms away from me. I took eight months of long service leave and dabbled in what I would do when I moved to Townsville.  Before I knew it, I was a ‘sorta’ PA to my partner (his whole family are real estate), and before I realised, I was in love twice: my now husband (and co-business owner), and real estate.

The happiest moment in my career
My boat floats when I can help people – when those are in a dark place when they hire me and I have helped shed a little light into a world that has had the lights out.  

The most memorable moment
When I sold my husband’s home (which he purchased with love before me). Hubby was such a ‘vendor’: threatened to rent the property, threatened to take the property off the market, told me he was not in a hurry, he didn’t have to sell it and then lost his mind when the contract included the dishwasher.  Lesson learned: never sell your own home!

Best advice she’s received
Pause. You do not have to occupy all of the air time.

Biggest challenge
Lifting the reputation of our industry.  If you surveyed 1000 community members and asked them to rank in order of credibility the following professions:  a. teaching b. financial planning c. real estate sales agent d. policing e. florist f. personal stylist – what do you think the answer would be? Also, enforcing the new minimum wage agreements Australia-wide (which will be a huge government expense) will help.

Change for good?
Compulsory CPD points for all agents (not just licensees).

‘Elite’ agent means
NPS score (service providing) PLUS either minimum number of sales  or commission. You could sell heaps of properties or earn lots of money – it does not make you great for our industry and our reputation.

#WeAreRealEstate is a series of short interviews with 140 agents all over Australia, exploring the industry’s hopes, concerns, future challenges, and what it really means to be an Elite Agent. 


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Staff Writer

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