Sue Ostler

Sue Ostler has authored 5 non-fiction books and countless articles designed to mentor, motivate, and inspire clients. In her day job she is a national agency Account Manager at OpenAgent.
  • Elite Agent

    Self motivation: Work out what drives you and why

    Whether you are transacting with a buyer or a seller – the customer trigger, or the motivation, is essentially emotional driven. As a property professional, your capacity to understand the emotional motivations of your customer,…

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  • Elite Agent

    Building social awareness

    If you’ve ever wondered how well you fare when it comes to the topic of communication, the simplest way to gage your effectiveness is by analysing the response you get from the outside world – your colleagues, customers and competitors – how do they respond to you? And more importantly, do you communicate equally with all humans big and small,…

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  • Elite Agent

    How to practise self-regulation

    Let’s face it, we’re in the business of people, and all the whiz-bang technology in the world is not going to help build that relationship if you cannot connect with your customer! Therefore, it is…

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  • Elite Agent

    Cultivate self-awareness in your business practices

    When he wrote the breakthrough book Emotional Intelligence in 1995, Daniel Goleman identified the five pillars of Emotional Intelligence, in this article we look at self awareness and those things you can do to improve yours Being self-aware means being in tune with how you feel. It means you understand how your emotions and your actions can affect the people…

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  • LEADERSHIP

    Let’s talk about the E word

    When he wrote the breakthrough book Emotional Intelligence in 1995, Daniel Goleman identified the five pillars of Emotional Intelligence, in this article we look at empathy and those things you can do to improve yours. For leaders, having empathy is critical to managing a successful team or organisation. The reasons are plentiful but primarily because leaders with empathy have the…

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