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BEST PRACTICE
Three ways emotional intelligence helps achieve your goals: Ush Dhanak
How can you maintain the best of intentions when you set new goals? Ush Dhanak explains we can put ourselves on the right track by working on aspects of emotional intelligence.
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EPM: Leadership
9 signs you may be more cut out for leadership than you think
Are you underestimating your emotional intelligence and power to lead? Have you turned down the opportunity to interview for leadership positions because you’re not ‘cut out’ to be a leader?
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LEADERSHIP
5 Ways To Improve The Employee Experience: Ush Dhanak
Improving the ‘customer experience’ has become a buzz phrase in business. From e-commerce stores to any retail or other service-oriented business, the phrase neatly sums up the need to focus on personal user experiences in all customer interactions. It’s seen as the key to retaining loyalty and winning new customers. Could our job as HR professionals be described as looking…
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LEADERSHIP
Emotional Intelligence: Is It Inherited Or Learnt?
But is our level of emotional intelligence all mapped out for us when we’re born? It is often said that we are born with our intelligence (IQ) level and I’ve heard the same applied to emotional intelligence. The good news for those of you who may be struggling with emotional intelligence is that, from my own observations AND from the…
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LEADERSHIP
5 Ways to Inspire Your Team through Emotional Intelligence
While we all want the professionals we work with to be self-motivated, a helping hand from inspiring leaders never hurts. After all, without motivating his hordes, Genghis Khan may have remained the chief of a small Mongol tribe; and without inspiring a band of entrepreneurs to help him grow his empire, Sir Richard Branson might still be working in a record…
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LEADERSHIP
5 Changes You Can Make To Raise Employee Motivation
Motivation cannot be imposed from outside, like a rule! It comes from inside and, as such, to raise motivation levels among employees, the workplace needs to offer something that connects to the personal needs of individuals.This simple reality is surprisingly poorly understood by many organisations, which often tackle the problem of poor engagement and motivation levels by looking in the…
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BEST PRACTICE
10 Signs that show you need to work on your Emotional Intelligence at work: Ush Dhanak
According to Harvard Business Review, with the booming growth of machine learning and AI we all need to develop new skills in order to differentiate ourselves when it comes to dealing with other people as a leader, or as a service provider. If you are feeling any of these 10 signs of a low EQ, you may find you need to…
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