CONTRIBUTORSElite Agent

Creating a sense of urgency … without pressure

We’ve all felt itโ€”that invisible weight pressing down, the “emotional shrapnel” of stress.

It’s especially prevalent in the fast-paced world of sales, where targets loom large and the pressure to perform is constant.

But what if there was a way to harness that urgency without succumbing to crippling pressure?

Instead of viewing stress as the enemy, consider it a powerful tool waiting to be wielded effectively.

This isn’t about adding more fuel to the fire, but rather about shifting our perspective and approach.

The other challenge with feeling the wrong type of stress is that the client also feels it.

They can sense if youโ€™re calm and confident or stressed and worried. So, if you learn to manage your stress, the benefits are many.

Think of a gardener tending to their plants. They understand the urgency of watering and providing sunlight, but they don’t frantically yank at the seedlings, demanding rapid growth.

They nurture, they adjust, and they remain patient, knowing that consistent care yields the best results.

The mantra of focusing on the process is key here to remove the anxiety and self-created pressure, especially when results donโ€™t come when we expect them.

Similarly, sales professionals can cultivate a sense of urgency by focusing on emotional resilience and intentionality. This means:

  • Recognising and addressing the “fear of loss” that often drives stress. When we understand this fear, we can start to manage it more effectively.

    It’s important to understand the stress being created by incorrect perceptions, and if so, what are those perceptions? Are there any facts to support those perceptions?
  • Developing the emotional resilience to navigate challenges with grace. Criticism and difficult client interactions are inevitable in sales.

    By building resilience, we can manage these situations without letting them derail us.

    If we can begin to see our client’s point of view, then we develop an understanding of their situation.
  • Setting clear intentions and goals. Just like the gardener visualising a thriving garden, having a clear vision of success can fuel motivation, especially during challenging times.

    Instead of getting bogged down by pressure, imagine approaching each day and each call with quiet confidence and a focus on consistent action.

    This shift in mindset, from fear-driven stress to intentional action, can be transformative.

Remember, Rome wasn’t built in a day, and neither are successful sales careers.

By cultivating emotional intelligence, nurturing resilience, and focusing on consistent action, we can achieve remarkable results without succumbing to the pressure.

It’s about playing the long game and enjoying the journey, one sale at a time.

It’s about learning from our failures and successes to continually embrace continual improvement as a way of life.

In the sales game, your ability to sell yourself will determine your level of success.

At the end of the day, can we persuade our clients to believe in us and be confident in buying from us and what we offer?

Success and failure in sales are all about relationships with ourselves and our clients.

The first success comes from knowing yourself, the good and the bad, working to improve, and learning to maximise your strengths.

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Pancho Mehrotra

Pancho Mehrota is the CEO of Frontier Performance and a recognised leading expert in the area of communication, influence and the psychology of selling.