The relationship between tradespeople and property managers is a symbiotic relationship that’s critical to the health of the property ecosystem, and one that is highly valued by both parties.Â
Tradespeople play a fundamental role in maintaining properties and property managers rely on tradespeople to help them weather the storms – quite literally.
As with all relationships, however, there is a time and place for evolution, and events of the past year or so have prompted changes to the way that tradespeople, property managers, tenants, and landlords interact with one another due to the nature of the world we now live in.
Having placed our focus on solving these new challenges, Sorted Services has created a solution to strengthen and enhance the relationship between all stakeholders and tradies, and, in the process, developed a streamlined and improved the experience for all.
The ‘Sorted Trades & Maintenance’ solution provides tools for renters, homeowners, agents, and tradespeople to simply and efficiently lodge and manage maintenance requests, track the job status throughout the process, and get the job done quickly and efficiently for all involved.
Whilst only just launched, Sorted Services currently assists more than 500 tradies across the country and are growing rapidly.
Sorted Services Partner Success Specialist Liam Templeton said the team was excited by the response they had received in the market.
“In particular, we are kickstarting a positive change for both property and trades professionals and bolstering the already strong relationships that exist between the two,” he said.
“The ultimate outcome we are driving for is to improve the experience for all stakeholders including renters right across the country waiting patiently for repairs and maintenance requests to be completed on their homes.”
How does the trades and maintenance service help?
Sorted Services believe the most frustrating aspect of maintenance and repairs is the breakdown of communication.
Their goal is for all parties to be assured that enhanced communications are right at their fingertips through one single app.
Sorted Services aims to eliminate the need for unnecessary phone calls or emails and provides live tracking abilities, so clients can check in on the progress of the leaky tap at their property. They compare the offering to ordering food on UberEats.
Ultimately, optimising the user experience and automating manual processes should provide property managers and tradespeople more time to service their clients more effectively and build stronger businesses.
Tenants, homeowners, property managers and tradies can all benefit from spending less time on low-level administration tasks.
