CONTRIBUTORSElite AgentMindset and Personal Development

Mastering real estate persuasion: strategies for every client type

In the ever-evolving world of real estate, mastering the art of persuasion is crucial for agents and property managers striving for success.

But when every client, prospect, buyer, landlord and tenant you come across is different, you need to know what strategies to use to get them to see your point of view.

Luckily, they usually fall into one of four categories – The Wise Owl, The Friendly Budgie, The Commanding Eagle, and The Captivating Peacock.

The Wise Owl

Driven by establishing message credibility, Wise Owls prioritise facts, data, and well-structured information.

Real estate professionals embracing this approach excel in knowledge, expertise, and data-driven insights.

How to persuade Wise Owls:

  • Informative insights: Showcase message credibility through informative content like market analysis reports.
  • Tech-enhanced communication: Use technology and data visualisation tools to convey complex information clearly. You can leverage interactive maps, charts, and graphs to present data-driven insights visually, making it easier for clients to understand and interpret key trends and patterns in the market.
  • Advanced analytics software: Analyse large datasets efficiently to uncover valuable insights.

The Commanding Eagle

With a focus on personal authority, Commanding Eagles exude confidence and assertiveness.

These individuals excel in leadership, decision-making, and negotiation.

How to persuade Commanding Eagles:

  • Host client testimonial events: Consider organising special events where you invite past clients to share their experiences of working with you. Think informal gatherings, appreciation dinners, or even virtual webinars. During these sessions, clients can provide testimonials and share success stories about their real estate transactions, highlighting your expertise, professionalism, and dedication to client satisfaction. Hearing directly from satisfied clients can be incredibly persuasive for prospective clients.
  • Participate in industry panels: By demonstrating your knowledge, experience, and innovative thinking in front of peers, industry experts, and potential clients, you will reinforce your reputation as an authority in your field.
  1. Publish thought leadership content: Offer valuable insights, analysis, and practical advice on topics related to real estate trends, market updates, investment strategies, and property management best practices across various platforms, such as blogs, articles, whitepapers, and social media channels.

The Friendly Budgie

Driven by creating goodwill, Friendly Budgies prioritise building rapport and fostering genuine connections.

How to persuade Friendly Budgies:

  • Organise networking events: Host gatherings to facilitate face-to-face interactions and establish rapport. These events could range from casual meetups at coffee shops or restaurants to more formal gatherings at event venues. By facilitating face-to-face interactions in a relaxed and social atmosphere, you will create opportunities for genuine connections to form. Additionally, hosting networking events allows you to showcase your warmth, care, and commitment to building relationships beyond mere transactions.
  • Conduct personalised follow-up meetings: Strengthen relationships through one-on-one discussions. These one-on-one meetings provide an opportunity for you to demonstrate your attentiveness, empathy, and dedication to your client’s satisfaction. By actively listening to clients’ feedback and preferences, offering tailored advice and solutions, and providing ongoing support throughout the real estate process, you will strengthen rapport and build trust. 
  • Participate in community engagement: Connect with the local community to build trust and credibility. Volunteer for community service projects, sponsor local events, or join civic groups and associations. By actively contributing to the community and showing genuine interest in its well-being, you will build strong rapport and earn the trust of community members. 

The Captivating Peacock

Focused on arousing enthusiasm and passion, Captivating Peacocks excel in storytelling and engaging emotions.

How to persuade Captivating Peacocks:

  • Host exclusive property showcases: Create immersive experiences to highlight property features and evoke emotions. For example, you could organise themed events such as sunset cocktail parties, gourmet cooking demonstrations in luxury kitchens, or outdoor movie nights in spacious backyard settings. You’ll capture your clients’ imaginations and make a lasting impression that set your properties apart from the competition.
  • Utilise virtual reality technology: Offer ‘never-seen-before’ interactive virtual tours to captivate attention and spark imagination.
  • Organise lifestyle events: Showcase the unique lifestyle and culture of the community to evoke excitement and aspiration. Perhaps a guided walking tour of local attractions, a culinary experience at a popular restaurant, outdoor adventures such as hiking or biking excursions, or cultural activities such as art gallery visits or live music performances. By immersing clients in the vibrant fabric of the community and showcasing the lifestyle opportunities available, you will evoke emotions of excitement, curiosity, and aspiration. These experiences create memorable moments and help clients envision themselves living and thriving in their future home.

Understanding and leveraging diverse persuasive types can enhance your success in the real estate industry.

Strategically employing these approaches will enable you to build credibility, foster relationships, and drive results.

When you hone your persuasive skills and adapt to client needs, you position yourself for continued success in 2024 and beyond.

Happy persuading!

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Michelle Bowden

Michelle Bowden is Australia's expert on presenting persuasively in business. She's a best-selling, internationally published author of How to Present: the ultimate guide to presenting your ideas and influencing people using techniques that actually work. For more information visit michellebowden.com.au