EPM
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Increase Your Productivity with a Single Focus: Penelope Valentine
Multitasking and following never-ending to-do lists might pose the biggest obstacles to being productive and achieving your goals. Property management is complex in that there are so many moving parts. You may always start the day with the best intentions to get so much done, but at the end you check your to-do list and it’s hardly shrunk. In fact,…
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Which Structure Is Right for You?
TASK, PORTFOLIO, PODZTM, HUBZTM AND HYBRID; these are all structures used in property management businesses right across Australia. Which one is right for you? Jo-Anne Oliveri explains how to select the best structure for your agency while avoiding any pitfalls. No matter what size your property management agency, an effective business structure is essential. Here are five structures often used…
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Virtual reality live-streaming the next best thing for property management?
Virtual Reality (VR) live streaming has helped one Melbourne-based property management company to achieve zero vacancy rates since switching to the technology over a year. Neesh Property managing director Michael Sanz describe the change as phenomenal for his business and wants to teach other agents on how to use the technology and achieve the same results. “Twelve months I bought…
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Transformation – Property Management Round Table: Part 6
As a finale to Transform PM 2016 our four PM Directors were joined by Charles Tarbey, Fiona Blayney, Chris Gray, Richard Bray, Julie Davis and Neil Williams for an industry round table discussion on the future of property management and how to best serve the needs of property investors. The session was facilitated by Alister Maple-Brown of Rockend. In this…
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Rent.com.au launches an industry-first performance-based plan
In an industry ground-breaking move, Rent.com.au has launched their new product Smart Plan – a model to help maximise the advertising of your client’s rental properties, with zero risk, on Australia’s #1 website dedicated to rental property. Under Rent.com.au’s revolutionary ‘leased or free’ model (the Smart Plan), you can list your rental properties with the biggest ads on Rent.com.au with no upfront costs. Best…
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Why Small is Big Again: Randal Sharp
When it comes to property management, there’s not much Randal Sharp hasn’t seen. Co-Director of thriving real estate startup Think Property & Co in Melbourne, Randal has worked across all facets of the sector, managed large teams and surveyed portfolios with assets numbered in their thousands. Yet he and business partner Martine Bannister have gone back to basics with their…
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It’s Not What You Say; it’s How You Say It: Heidi Walkinshaw
How many people do you talk to in the course of a day? In real estate the people we meet are from all walks of life, meaning we have to manage a range of personalities and expectations, and all with differing styles of communication. Heidi Walkinshaw outlines a few points to bear in mind when it comes to getting the…
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Team Dynamics – Property Management Round Table: Part 5
As a finale to Transform PM 2016 our four PM Directors were joined by Charles Tarbey, Fiona Blayney, Chris Gray, Richard Bray, Julie Davis and Neil Williams for an industry round table discussion on the future of property management and how to best serve the needs of property investors. The session was facilitated by Alister Maple-Brown of Rockend. In this…
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Airbnb ventures into restaurant booking app Resy.com
New York-based Resy.com has just received a fresh round of funding worth $13 million from global accommodation portal Airbnb along with the participation of First Data Corporation, RSE Ventures, and Lerer Hippeau Ventures, technology website VentureBeat reports. Founded in 2014, Resy.com, is a restaurant booking platform which offers a consumer-focused mobile app that allows travellers to book tables at great…
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Help Owners Protect Their Investment with ‘Meth’ Education Program
The use of methamphetamine (meth) has tripled in Australia in the last five years. Many property managers have already seen firsthand the cost and hassle of cleaning a property with unsafe levels of contamination, caused not only by undetected meth labs but also the smoking of meth, or ice, inside residential properties. As reported earlier, the number of Australians using…
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Movin’ On Up: Natalie Hastings
As real estate professionals, we spend our days helping people move on from properties that no longer fit: too big, too small, too old, too far from the places they need to be – you name it. But what about our own needs when it comes to professional premises? Natalie Hastings shares some of her learnings from a recent office…
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The Undercover Temp: Lauren Kropp
What is it really like to be a temp in a property management department? Easy, you might think; you just come in, do your job, leave at the end of the contract and get paid well. But if you do think that, you are greatly mistaken, as Lauren Kropp, Director of Real Strategix, found out for herself. We’ve all seen…
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What’s Working For Top BDMs Right Now: Tara Bradbury
Tara Bradbury recently achieved a long-held ambition and set up a ‘round table’ event specifically for BDMs. Here are some strategies from the event that participants say are working for them right now. When I was an active BDM I always wanted to be involved in a round table event with an exclusive group of up to 20 top performing…
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Research shows “The Block” and “House Rules” inspires more Aussies to renovate their homes
Research from Roy Morgan has revealed that the number of Australian homeowners refurbishing their properties has skyrocketed in the last three years, all thanks to the influence of popular home improvement programs such as the “Block” and “House Rules”. Close to 8.4 million or 62 per cent of Australia’s 13.6 million proud homeowners have renovated in the last 12 months…
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BD and Referrals – Property Management Round Table: Part 4
As a finale to Transform PM 2016 our four PM Directors were joined by Charles Tarbey, Fiona Blayney, Chris Gray, Richard Bray, Julie Davis and Neil Williams for an industry round table discussion on the future of property management and how to best serve the needs of property investors. The session was facilitated by Alister Maple-Brown of Rockend. In this…
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Communication – Property Management Round Table: Part 3
As a finale to Transform PM 2016 our four PM Directors were joined by Charles Tarbey, Fiona Blayney, Chris Gray, Richard Bray, Julie Davis and Neil Williams for an industry round table discussion on the future of property management and how to best serve the needs of property investors. The session was facilitated by Alister Maple-Brown of Rockend. In this…
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Bondsure records high uptake, just weeks after its launch
Bondsure, an insurance company that provides tenants with an option to pay their bonds on an installment basis been making waves within the real estate industry 10 weeks after its launch in October. The product which is specifically aimed at Australia’s growing tenancy market has had over 80 real estate offices signing up to use its services with more expected…
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Changes to Rental Bonds Online (RBO) from 30th January
From 30 January 2017, changes to the Residential Tenancies Act 2010 (the Act) make it mandatory for landlords and real estate agents to invite tenants to lodge their rental bonds using Rental Bonds Online (RBO). The amendment does not change any other provisions in the Act, including those relating to the lodgement and claims for bonds. Landlords and Real Estate…
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Elite Agent/EPM – 2016 Holiday deals and discounts
Tis the season to be jolly! Some of our commercial partners have kindly put together a bunch of Christmas specials on their most popular products to get your 2017 off to a great start. Read on! Alpha Mail Book Giveaway Get your free copy of this year’s direct mail bible Alpha Mail – How To List And Sell More Property…
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Kick off the year with Growing Stronger Together
Growing Stronger Together, an intensive one-day property management event series, kicks off in February 2017. Brought to you by the Real Estate Training Group (RETG), the event explores strategic team collaboration and accelerated rent roll growth in a series of sessions led by some of the industry’s most successful thoughtleaders. The core program will focus on strategically unpacking the topics…
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Empowered Leadership: Megan Harris
Century 21 Wentworth’s Megan Harris is a property professional who represents a generational shift in the real estate industry. Having started at the age of 19, Megan has purposefully developed into a shining star of the group as department manager of their Frankston office. In a change to the traditional franchise management structure, Megan acts as director for her growing…
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50 Top Tips from Transform PM 2016
Transform PM 2016 has been an intensive process of learning and reflection that included attending ARPM 2016, coaching and mentoring sessions, and an ‘Amazing Race’ finale. Here are 50 top tips from our Transform PM coaches and the Dynamic Dozen. 1. “You have to be able to do more with less. You just have to, it’s not an option. All…
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Investor Insights – Property Management Round Table: Part 2
As a finale to Transform PM 2016 our four PM Directors were joined by Charles Tarbey, Fiona Blayney, Chris Gray, Richard Bray, Julie Davis and Neil Williams for an industry round table discussion on the future of property management and how to best serve the needs of property investors. The session was facilitated by Alister Maple-Brown of Rockend. In this…
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Top 10 Coaching Tips from Transform PM 2016
Here’s our favourite 10 tips shared by the coaches who were part of Transform PM. These plus 40 more from both the coaches and the Transform PM teams are featured in the Dec 16/Jan 17 edition of Elite Agent/EPM. 1. “You have to be able to do more with less. You just have to, it’s not an option. All I see us doing…
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Creating a Masterpiece: Fiona Blayney
What would be the icing on your cake in 2017? You’ll have a better chance of achieving more meaningful goals if you understand what your ‘why’ is first, says Fiona Blayney. They always look so good in the pictures, don’t they? Painstakingly put together over countless hours, no doubt by extreme professionals, and of course beautifully photographed. You buy the…
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Consumer Tech Goes To Work
The way we work today is so very different to the way we worked even a short number of years ago – and one of the key drivers of this change has been consumer technology. Alister Maple-Brown shares two cloud-based tools that are gaining traction in the workplace. Traditionally, businesses have kept a tight rein on the devices their employees use…
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Investor Trends – Property Management Round Table: Part 1
As a finale to Transform PM 2016 our four PM Directors were joined by Charles Tarbey, Fiona Blayney, Chris Gray, Richard Bray, Julie Davis and Neil Williams for an industry round table discussion on the future of property management and how to best serve the needs of property investors. The session was facilitated by Alister Maple-Brown of Rockend. In this…
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Accelerating Growth: Harcourts Adelaide Hills
Fresh from winning The Amazing Race in Elite Agent’s Transform PM Challenge, the team at Harcourts Adelaide Hills are implementing change and shaking things up across their three office network and the South Australian real estate market. Iolanthe Gabrie sat down with Director Trent Shorland, BDM Kerry Holding and Property Manager Rachel Torney to learn more about benchmarking for success,…
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What Needs to Transform? Part Two: A Solid Foundation for a Bright Future
To transform requires more than to simply make a few changes. ‘Transformation’ implies a metamorphosis into a new state that bears little resemblance to the original. It’s now time to unpack the journey’s the teams have taken and discuss with the directors their before and after milestones. All four agencies that participated in Transform PM are different in size, structure…
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The Power of Change: Fiona Blayney
The Transform PM program saw an intensive period of change for all those taking part. Head coach of Transform PM Fiona Blayney looks at the power of transformation and the effect it could have on your team, using the experience of the Transform PM teams as inspiration. Transformation carries with it so many elements. There is the transformation that takes place…
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Matching the Round Peg to the Round Holes
Understanding how individuals work best through developing their innate skills and talents is essential to effective business growth and development. Part of this process is a self-assessment, analysis and implementation program. During the Transform PM journey, the four teams were assessed and provided their performance assessment profiles by Julie Davis and Neil Williams from Agent Dynamics, who specialise in helping…
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Transform PM Insights: Foreword
Introducing Insights #1From Alister Maple-Brown, CEO, Rockend. It has been a privilege for Rockend to be a part of the inaugural Transform PM program this year. This program provided four agencies with the opportunity to take a step back and analyse their business with the guidance and coaching of industry professionals. Over the nine weeks it has been fascinating to…
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5 Languages of Appreciation: Tanja M Jones
Everyone says you should make sure that your team feels appreciated, but just as different things attract different customers, there are different ways you should recognise your team depending on the way they would like to be recognised. And if you get this right, says leadership coach Tanja M Jones, you can enhance loyalty and productivity at the same time.…
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The Power of Insight with realbenchmark
Since its launch at ARPM 2016, realbenchmark has been gaining serious traction as an essential management tool for busy managers and principals. It helps them rapidly see where their business stands in the present moment, tracking comparisons to past performance and other industry-leading real estate businesses. It’s also available on the go. Experienced agency principal and Elite Agent Magazine regular…
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Houston, We Have A [Drug] Problem
Unfortunately, meth usage is a growing problem in Australia, more widespread than most people realise. Bryan Goodall from Octief explains why we all need to be proactive about the growing problem of meth users in Australia, especially when it comes to property management. According to ABC News1, the number of Australians using the illegal drug methamphetamine – including crystal methamphetamine,…
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