BEST PRACTICE
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Team Building: What’s Stopping You?
THE TREND TOWARD having a high-performance team around a lead agent is only at the infancy stage of opportunities this type of arrangement can deliver. If you’ve been putting off reinforcing your business because of cost or some other reason, coach Nick Boyd says it’s time to look at things in a different way. A CROSS THE INDUSTRY the majority…
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5 Signs it’s Time to Break Up with your Job: Michael Furlong
If you are finding yourself unhappy with your property management job, there are some telltale signs that it may be time to start looking for greener pastures, according to trainer and consultant Michael Furlong. Michael Furlong sees staff retention and turnover as an industry crisis. For property managers, finding out whether the grass is greener on the other side of…
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10 Signs that show you need to work on your Emotional Intelligence at work: Ush Dhanak
According to Harvard Business Review, with the booming growth of machine learning and AI we all need to develop new skills in order to differentiate ourselves when it comes to dealing with other people as a leader, or as a service provider. If you are feeling any of these 10 signs of a low EQ, you may find you need to…
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Is Real Estate Killing You?
Most of us know about stress. You’ve probably been too busy to eat properly, spend little time with your loved ones and lie awake at nights fretting about work. Is that the price of success, or are you heading for burnout? I worked with a client once who was a very successful agent. However, he was on anxiety medication, dreaded…
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Why should I choose you: Warren Tate
When a property owner decides that they require a real estate agent to sell their home or manage their investment property, they are looking for a professional they can trust, who will add value, provide excellent customer service and communicate effectively every step of the way. Selecting the right agent creates challenges, concerns and sometimes fear in the mind of…
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Three Steps to Success
TANJA M JONES HAS joined the ‘head coaching crew’ in Transform 2017. Here she discusses her ‘Steps to Success’ framework which she uses every day in her regular coaching practice, and with #teamtanj in Transform 2017. I remember attending the ‘Million Dollar Agent’ couch conversation with John McGrath and Tom Panos at my first AREC in 2015. Both sat firm,…
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When is the best time to send an email to your database?
Clients are more likely to buy from you when they’re commuting, according to a new book, TAP: Unlocking the Mobile Economy. A new book, TAP: Unlocking the Mobile Economy by Anindya Ghose, suggests that people are more likely to respond positively to advertising and/or other communication while they are commuting. According to research published in the book, the reason for…
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The Need for Speed: Eddie Cetin
There’s one resource an agent can never have enough of, and that’s time. Listings can be won or lost based on an agent’s speed – usually interpreted by their clients as competence and enthusiasm. In my last article, I addressed the fundamental power habits every agent needs to develop a valuable database. Once you’ve got those success routines down pat,…
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When an employee leaves
Regardless of the reason someone leaves your business, how you communicate the situation with your clients and the remaining team can have a huge impact. The procedure around a departing team member can essentially be broken down into three main processes – how you communicate the news to staff, how you communicate the news to clients and the recruitment process.…
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Chris Hanley “Good Works”
CHRIS HANLEY IS THE DIRECTOR of First National Byron Bay, recent Order of Australia recipient and Byron Shire’s Citizen of the Year. To the real estate industry, though, he is a humble and generous leader and mentor to the mentors. Sarah Bell caught up with Chris in his hometown of Byron Bay to reflect on his life as leader of…
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How to Decide What You Want In Life
The reason most people don’t accomplish much or have much in their lives is because they haven’t decided what they want. Top body language experts Allan and Barbara Pease outline a proven way to do just with an extract from their new book, The Answer. Most people struggle with questions such as ‘How do you define success?’; ‘Who do I want to…
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Who is the agent of the future?
With the threat of online portals, ever-lowering fee structures and the potential that in 10-plus years up to 80 per cent of agents possibly won’t have a job, it is critical now that the agent of the future understands the key areas to focus on for greater success. Who do you really need to be? The new age of real…
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Stars, creators and dealmakers, what does profiling really mean?
Do all agents need to exhibit the same personality characteristics to be successful? The answer, according to Julie Davis and Neil Williams of Agent Dynamics is a resounding no. Going into the Transform 2017 challenge this year, Julie Davis and Neil Williams from Agent Dynamics ‘profiled’ each of our #supersix to identify insights about their personal working styles, what areas…
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Whose Job Is It, Anyway?
For busy agents and principals, time is of the essence. How do you ensure the myriad of vital tasks are completed, and where does your responsibility begin and end? In real estate, one of the great questions every agent should ask themselves is quite simple. The question is: who? To my way of thinking, our industry is divided up into…
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How to Get the Most Benefit from Studying Online: Tess Pajaron
Studying online offers a great range of benefits. You’ll study flexibly, fitting your work around current commitments, and you’ll learn from real estate industry experts not necessarily based in your region. But how can you get the most out of your online course? Read Orientation Materials If your course provides you with a preparation guide or orientation materials, be sure…
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The High Cost of Pointless Conversations
HAVING WORKED WITH LEADERS and teams for 27 years, Tanja M Jones has observed how many of them spend too much time talking about ‘stuff’, situations or people outside of their control, with not enough time speaking for possibility, excellence, innovation and change. Here are some good reasons why leaders should think first before they speak, and how the things…
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How to Break Bad Patterns
“Change is a skill you can learn, but you have to have the guts to do it”, says author Julien Smith. If you want to make change in your life, it starts with recognising some of the bad patterns that are holding you back, and taking appropriate action. Our brain is now maladapted to our goals, and its patterns are…
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What Your Body is Telling You: Marianne Dyer
In life we rarely train ourselves to learn the art of juggling the multitude of activities and priorities before us. Organisational psychologist Marianne Dyer believes that we should all do a better job at managing our work/life balance – before it’s too late. I remember my first attempt at learning to juggle. Two tennis balls was easy-peasy. Add in a…
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Time to Tame Your Database: Josh Phegan
Databases can’t be bought; they must be built, and it’s up to you to do it. Josh Phegan explains how a modern take on a system that worked for his grandfather can help you successfully track your buyers and sellers. There’s no doubt my grandfather, Arthur Phegan, was a smart man. Way back in 1972 he categorised his sellers by…
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9 Truths about Success in Real Estate
There’s a plethora of information available about how to become a successful agent. Everyone knows what they should be doing, but what about the reality? Check in with where you’re at with these real estate truths from mindset coach Jet Xavier. Too many people try to sugar-coat what it takes to become a successful real estate agent. I think that…
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Property and Personal Injury: Who is to Blame?
Last year in Denver, Colorado, a woman made an unscheduled visit to an unoccupied foreclosed house on which her husband had made an offer. During the visit, which was unsupervised, she slipped and fell on an uneven part of the sidewalk and injured herself. The woman then initiated legal proceedings with both the bank and the listing real estate broker,…
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New Year, New Career?
Is it time for a change? If you are thinking about moving on, Alison McGavin shares eight of her best tips to help you nail that new position. Well, 2017 is well and truly upon us! It comes with a whole new set of goals, challenges and, as always with a new year, change. We find that the Christmas break…
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Five in Five: Five tips from #icny17 day1
Some notes from Sam’s Five in Five from #icny17 – Day 1 Create a content calendar/editorial calendar before being too worried about how you are going to promote it Think authentic rather than perfect social media – particularly on platforms like Snapchat and Instagram Stories. People like to see the perfect as well as the authentic “real life” Follow Katie…
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Are You Ready to Go Digital: Mark McLeod
It’s time that we, as an industry, learned a new skill. That skill is data mining in a digital world. Gone are the days where the traditional functions of listing and selling are the only ones an agent needs to perfect. We must learn to evolve and embrace digital behaviours or risk being left behind. The changing expectations of consumers…
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Ask the Coach: How Can I Change To Make the Next Quarter Count?
Real estate coach and performance mentor, Claudio Encina is in the hot seat answering your most pressing questions around everything to do with sales productivity and process. Q. I had an ordinary start to the first quarter of the year; how can I change to make the next quarter count? Rick Mancini – McGrath Liverpool Focus on the responsibilities and the strategies…
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10 Things New Agents Need To Know: Jet Xavier
If you are just getting started in real estate, or want to know how to step further up the ladder, Jet Xavier’s 10-step plan will help you to find your focus in 2017. How do I create a platform for success as an agent? This is a question I get asked constantly by people new to the industry. Here is…
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Keep-Start-Stop: The self-assessment technique that leads to growth
Manos Findikakis of Agents'Agency explains how the Keep-Stop-Start method works.
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Do you know your ideal client: Susanne King
How can you as an agent differentiate yourself from the competition? Most marketing experts will recommend ‘niching’; they will talk about demographics, psychographics and knowing which end of town you want to be playing in. This is great advice, but it’s only the beginning. You need to visualise who your ideal client really is. Susanne King explains. If you want…
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From Surviving To Thriving In 4 Simple Steps: Tanja M Jones
If you have entered the industry full of hopes and ambitions and then find yourself struggling, you are not alone; this industry can be tough. Peak performance coach Tanja M Jones outlines four simple ways you can change your mindset and move from mere survival towards real estate success. I believe most agents enter the real estate industry because it is…
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Living Life with More Purpose: Jet Xavier
Mark Twain famously said, “The two most important days in your life are the day you are born and the day you find out why.” Have you found out why? Are you on-purpose or just going through the motions in life and business? Top mindset coach Jet Xavier reveals how you can tap into what truly motivates you. As I…
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Open House: Help Your Clients Maintain their Security
Holding an open house exposes every square inch of a home to anyone who crosses the threshold. Most times it will be people you want to be there – potential buyers or tenants. But what if some of the ‘sticky-beaks’ simply want to see what’s there? Bruce de Graaf has researched the break-and-enter statistics and has some advice on helping…
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Are Buyers Harder to Please than Sellers?
Core Logic RP Data have just released their Buyers Perceptions of Real Estate Agents 2016 report and it provides some interesting reading. A companion to the 2015 Vendor Perceptions of Real Estate Agents, the report delivers key insights into how buyers rate agents in terms of quality of service and value. Here, Kylie Davis gives an overview of key findings from…
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Five ways to achieve your goals in 2017
New Year’s resolutions: They’re easy to set, and they’re even easier to forget. Take some time now to be strategic about your goals for the new year so you can make the right resolution and put yourself in a position to succeed. 1. Be Focused We all have plenty of things we’d like to work on. Whether doubling or tripling…
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Choosing Good Nutrition over Fad
Over the past 30 years, experts have changed their minds on which diet is best more times than anyone can count. Out of the huge list of different diets, fads, weight loss plans and eating habits, which ones are actually good for us? When weight loss is the goal, restricting calories is usually the first strategy people go for. A statement you…
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Driving Change
Josh Phegan explains why you should view change as a positive thing. For many of us in real estate, change is the only constant. People handle it in different ways and many see change in a negative light. They’re the ones recounting the glory days of old while resisting the new, usually with an ‘if it isn’t broke, don’t fix…
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