CONTRIBUTORS
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Brock Fisher: prior experience or client experience?
Ever-present downward pressure on management fees and industry frustration with low fee offerings often leads us to lament how we perceive that owner's view our profession, and why they don’t value our services more highly.
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Claudio: will effort or energy generate the best results?
As a leader, your team buys one thing from you every day - energy. Your team feeds off your energy. People are attracted to a particular frequency you can use to propel your team and your clients.
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Mike McCarthy: Change the communication channel
There’s not a business today that isn’t grappling with change, but tailoring your communications strategy to individual team members can make adapting much easier for everyone.
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Matt Lahood: Are you a true leader or just a boss?
Power can do two things: It can lift people up, or it can crush them. It’s up to you, as a leader, which philosophy you want to adhere to.
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Connect, play, dance: Managing the change mindset with Jet Xavier
Managing change is one of the biggest challenges for leaders today,so it's probably time we change our mindset and learn to master it.
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The power of positive energy: Mark McLeod
I firmly believe that if you don’t feel really excited about your chances of selling a home, it will be hard to find someone who is really excited about buying it. While visiting many offices across our network and sitting down to discuss stock management, the first thing I look for is how agents are reacting to their stock. If…
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Make your marketing meaningful: Hannah Gill
When it comes to a customer’s perception of a business or brand, and their choice of who to engage with when buying a product or service, there are obvious considerations in their decision-making process. Price and perception of value aside, these often include the business’s online presence, customer reviews, prospective customers’ experiences, and recommendations from people they know and trust.…
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11 ways to boost wellbeing in the workplace: Marnie Beauchamp
Real estate is widely recognised as a 24/7 industry, which often contributes to burnout and mental illness. In addition to long hours, it’s an industry filled with a never-ending roller coaster of emotions. There are ups and downs, wins and losses, acceptance and a lot of rejection. It probably comes as no surprise that poor mental health has taken a…
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Michelle Bowden: how to overcome your fear of public speaking
You know the feeling. Your body overloads with adrenaline, your skin feels like it’s on fire, your muscles deaden, and your heart thumps like you’ve been shocked with a mild electric current!
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How to keep up the momentum until the end of the year
With Christmas just around the corner, you have the choice to stretch or coast towards the finish line.
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Insurance isn’t immune to rising costs
Insurance is great protection for all sorts of life’s curve balls, but one thing it can’t protect us – or the industry itself from – is rising costs.
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Rita Yousef: Why maintenance is a must
When a pelmet fell and fractured a tenant's nose, it created a headache for the managing agent as well as the landlord.
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What I learnt from Arnold Schwarzenegger: Shane Kempton
“I’ll be back”, “Hasta la vista, baby”,” Come with me if you want to live”. Yep, you guessed it, they are all iconic lines from the Terminator movies.
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Nick Brown: What are routine inspections really for?
When we take on the management of a property, it's a given that we take on a huge responsibility to look after it and keep the investor up-to-date with anything that happens at the home.
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Tiffany Bowtell: What’s your cyber risk plan?
Working from home and outsourcing office tasks to overseas-based virtual assistants is here to stay in the real estate industry. But the practice is not without its risks.
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Control your attitude and your process
Look out the window. It will either be a clear, sunny day or wet and dreary. If it’s sunny, that’s a fact. If it’s raining, that’s a fact. You can’t change it. It’s just weather, and it’s not good or bad. When you are stuck in traffic, you might think, ‘How dare all these other people leave at the same…
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Hannah Gill: How to become the chief growth officer in your business
As avid readers of Elite Agent, you will have likely seen a reference or two to a coaching series called Exec BDM.
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Claudio Encina: Pivot, position, profit
Are you being fear-focused, unfocused or strategy-focused now that we're in a much quieter real estate cycle?
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Caroline Bolderston: How to generate more buyers
Caroline Bolderston explains how to categorise buyers and liaise with your vendors so everyone is on the same page.
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Weather woes – how environmental issues impact insurance
Floods, storms, bushfires, cyclones – there’s no doubt that Australians and their properties can bear the brunt of Mother Nature. And whether your landlord clients are caught up in a disaster or not, environmental issues can impact their insurance.
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Four hidden benefits of flexible working
Sometimes you can go into a team meeting with a plan and come out with an entirely different outcome than what you anticipated.
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Leanne Pilkington: Time for a fresh perspective
Leaders looking to future-proof their businesses for tomorrow need to look far wider than simply taking advice from experienced agents.
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Michelle Bowden: The network effect
Networking is an essential part of persuasion. Whether you realise it or not, you network all the time, often without realising it, with friends, family, and colleagues. You’re networking at the dog park when you ask that cute Labradoodle’s owner what they do for a living, when you are walking out of the gym chatting to someone who just exercised…
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Nigel O’Neil: Opportunity knocks when the tide turns
Post Covid, buyers came out of the blocks waving their wallets and it was very much a case of, ‘if you can list it, the sale will take care of itself'.
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Pancho Mehrotra: the cost of procrastination
Have you ever decided to work on your fitness and then thought, 'I’ll start next week', and then next week turns to next month, or even next year?
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Collection, control and consent – which is more important?
While electronic payment systems have made moving rent payments around easier, the legislation surrounding it hasn't moved with the times.
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John Knight: Monkey business may pay
In an industry focused on goals and success, one element that's often overlooked is ensuring you have the right team in place to generate the desired end result.
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Jet Xavier: Be memorable and win more listings
Jet Xavier shares his recent real estate experience, including what agents did well, where they failed and how you can ensure you're meeting consumer expectations every time.
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Imogen Callister: marketing that works in a slowdown
It's easy to market how great you are when the real estate sector is booming.
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Is landlord insurance worth it?
Inflation. Rising interest rates. Utility prices. Groceries. Petrol… The list of price rises for essentials seems endless. And yes, the cost of insurance is also higher.
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Marnie Beauchamp: How to create a dream team
Getting the most out of your team comes down to creating a culture they buy into, says coach Marnie Beauchamp.
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Anton Babkov: How to disconnect in order to reconnect
Aton Babkov looks at how you can disconnect from work in order to reconnect at home.
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Fiona Blayney: The silver linings playbook
Sometimes it can be hard to find the silver lining when you fail at something. But as Fiona Blayney explains, there are some steps you can take to make the best of a bad situation.
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James Leslie: No second prize in real estate
When James Leslie's appraisal to listing ratio dropped and three potential clients had the exact same reason for not selecting him as their agent, he knew he had to make a change.
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Sustainability starts with small decisions
The Australian real estate market is buzzing with growth and opportunity. Seizing these opportunities and setting yourself up to thrive isn’t just about building a business on efficiencies and capabilities, but setting up a business with the long-term goal of wellbeing as the bottom line. It’s been less than a year since I stepped into the role of chief revenue…
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