Your most valuable clients: Fiona Blayney

00:10 Should you fire the bottom 20 per cent of your clients?

00:35 Analysing each client individually and assessing what their true value to your business is

02:00 What would happen to your bottom line if you removed the bottom line?

02:23 The four different segments of employment and functionality within property management

03:26 Identifying high dollar productive activity versus low dollar productive activity in leadership

04:23 Identifying high dollar productive activity versus low dollar productive activity in the growth segment of your business

04:56 The struggle of identifying high dollar productive activity versus low dollar productive activity in the admin and accounts segment of your business.