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Succession planning: setting up the next generation of leaders

Succession planning is a critical aspect of any business’s long-term sustainability and growth.

In property management, this process becomes even more crucial as it ensures the continuity of operations.

Succession planning should begin well before you need a new leader.

Identify individuals within your business who demonstrate leadership qualities, a strong work ethic, and a passion for the industry.

These people may not necessarily hold leadership positions, but show the potential to take on greater responsibilities in the future.

Once potential leaders are identified, invest in their growth and development.

Offer training and educational opportunities tailored to enhance their leadership skills, industry knowledge, and leadership capabilities. 

Pair aspiring leaders with experienced mentors who can provide guidance, support, and valuable insights gained from years of industry experience.

Mentorship programs allow emerging leaders to learn from the successes and challenges of seasoned professionals, accelerating their growth and preparing them for future leadership roles.

Empower aspiring leaders to take on leadership initiatives within their current roles.

Encourage them to share their ideas, work on process improvement, allow them to run your team meeting or give them a responsibility within your team to report on such as rental market conditions or monitoring arrears.

Providing opportunities for hands-on leadership experience increases confidence, initiative, and a sense of ownership. 

Regularly assess the progress of succession planning initiatives and the readiness of potential leaders to assume higher roles.

Conduct performance reviews, leadership assessments, and talent reviews to evaluate strengths, areas for improvement, and alignment within your business goals.

Adjust your succession plans accordingly to ensure they suit evolving business needs.

Establish transparent pathways for career advancement within your business.

Clearly outline the requirements, expectations, and opportunities available for team members aspiring to transition to a leadership role.

Communicate these effectively to inspire ambition and drive among employees.

It’s also important to establish a smooth transition when a new leader begins their role.

Provide ongoing support, resources, and mentorship to help new leaders navigate their responsibilities effectively.

Encourage open communication, feedback, and collaboration to foster a supportive environment conducive to leadership success.

As a new leader, it is easy to remain focused on operational success which turns them into a subject matter expert or a just a really good agent.

However, it’s much more valuable to shift their focus onto strategic business planning and people leadership.

This shift is the biggest one a new leader will make in their career, so it is imperative that you stay close to them and guide them as they transition and level up.

Succession planning is a strategic imperative for the long-term success of any business and real estate is no different.

By identifying, nurturing, and developing talent within your business, you can cultivate a pipeline of skilled leaders equipped to drive growth, innovation, and excellence.

Embracing succession planning as an ongoing process ensures continuity, resilience, and leadership excellence for years to come.

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Anne Crarey

Anne Crarey is the Executive General Manager - Property Services at Little Real Estate.