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EPM: Feature Interview
Why your customer service needs to be different: Adam Freitas
Tell us a bit about yourself and your agency. I was born and raised in Sydney’s Inner West. I’ve been around real estate my whole life but started in 2002 and have only worked in the Inner West. I’m highly driven and committed to my clients, and I focus on having a thorough understanding and respect of their individual needs.…
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FEATURE INTERVIEWS
The importance of being nice: Candice Di Prinzio
What was your first job and what did it teach you? My first job was slave labour! My parents had a real estate office from when I was five years old and they used to let me do small tasks: filing, emptying bins and so on. I absolutely loved it – probably why I’m still in the industry today. It taught…
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FEATURE INTERVIEWS
Dee Mangion: Career by Design
Dee, tell us about yourself and your position at RE/MAX. My principal, Hayley Elliott, shared her vision of opening a RE/MAX office in Mackay and asked me if I was interested in being part of a new team establishing the brand. I saw it as an exciting new challenge and a big leap forward, and I couldn’t be happier. Most…
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EPM: Profile
Multi-tasking in Melbourne: Connie Mantello
Tell us a bit about yourself and your role at Mantello Real Estate. My husband and I started Mantello Real Estate seven years ago, with years of experience which guided how we wanted to run a real estate firm. The motto we began with when we started, and still holds true today, is trust, communication and old-fashioned service. My role…
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INDUSTRY NEWS
Feb 2018: Interest rates on hold, Industry reaction
The RBA has left the cash rate on hold in their first board meeting for 2018, deciding at their first meeting of the year to leave the cash rate unchanged at 1.50 per cent. RBA Governor Dr Philip Lowe noted while inflation remains low globally, higher commodity prices and tight labour markets are likely to see inflation increase over the…
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Elite Agent
Agent Profile: Nicola Buchanan
Following a successful career in marketing and advertising, Nicola Buchanan retrained in real estate. Now using that background in running her own agency, @realty Bundall on the Gold Coast, Nicola explains how her talents and experience blend perfectly with those of business partner Scott Euler to offer a boutique service to clients. Tell us a bit about yourself and your…
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EPM
Flying High: Tennille Mugridge
Tennille Mugridge started out in real estate as a ‘Girl Friday’. Nineteen years later she runs her own agency on the Central Coast, Home Specialist Property Management. As well as managing a small portfolio, Tennille is a mum and says she loves to keep busy – which is just as well. Tell us a bit about yourself and your role…
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EPM
Katherine Kyriakou – McGrath Blackburn & Box Hill
Former VCE teacher Katherine Kyriakou followed her husband into real estate almost by accident after filling in as temporary office cover. Over twenty years later, she’s now Principal of Property Management, McGrath Blackburn & Box Hill, with a rent roll of over 1,000 properties. Tell us a bit about yourself. I was born in Swan Hill, but we moved to…
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FEATURE INTERVIEWS
People First: Nathan Najib
What was your first job and what did it teach you? At 13 I worked at an internet café, cleaning and tidying up after the customers and occasionally standing by the door greeting people. I learned three profound lessons that have shaped my working life: hard work, attention to detail and customer service. This shows in everything we do at…
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BEST PRACTICE
Kondo: The Joy of Decluttering
Kondo says tidying must happen before moving house. Not only does a well-maintained home become more attractive to buyers, but it also helps clients find their next perfect home based on what they really need to take with them. After reading Kondo’s best-selling books, The Life-Changing Magic of Tidying and Spark Joy, I’ve condensed her main principles into five steps that…
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Elite Agent
Real Estate Agents Go Pokémon
As the ‘Pokémon phenomenon’ continues to gather pace and speed, some innovative real estate agents including Independent Brad Bell in Brisbane and Ben Nguyen from Barry Plant Keysborough in Victoria, have joined the cause to catch ’em all. Shantelle Isaaks reports. Pokémon Go, the hottest new app that has now surpassed Twitter’s average number of daily users, has taken Australia…
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