Brand Editorial
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Every Agent Has a Story: Josh Altman
This story comes from Josh Altman of Million Dollar Listing Los Angeles, who shares the lessons he learned helping a customer find a lease and how the small mundane things can lead to bigger opportunities if you have the right attitude. Give your prospects and clients the time of day when they ask for it (unless it’s beyond your control)…
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MVP: Why An Insurance Broker Can Be A Great Asset To Your Business: Sharon Fox-Slater
“You don’t know what you don’t know.” It might sound like an off-hand statement, but it is really at the heart of why real estate professionals should partner with an insurance broker to help them protect their businesses. The risks facing real estate businesses are diverse and insurance can be complex, which is why engaging the services of a broker who…
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Every Agent Has a Story: Marcel Dybner
This story comes from Marcel Dybner, Head of Property Management at Besser and Co, who shares the key lessons he learned during one of his first listings as a BDM. Have a procedure in place in case your buyer or leasee goes AWOL or has an accident/illness Put your health and safety first before chasing and/or closing a deal Every…
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A secure rental can mean a secure tenant: Sharon Fox-Slater
One in 40 Australian homes are burgled each year, sending a clear message to landlords and agents about the importance of security at rentals, says Sharon Fox-Slater. Home burglary is one of the most widespread crimes in Australia with more than 300,000 break-ins recorded each year, according to the Australian Institute of Criminology. This sobering statistic coincides with a number…
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Is kindness the new currency?
Author Jill Lublin posed the question and found that businesses whose core principles centred around kindness – like generosity, gratitude and compassion – generated surprising outcomes. “Every business person I interviewed who practiced kindness was happier, made more money, had more prospects and better publicity. They were generally more productive and fulfilled”, says Jill in her book The Profit of…
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realestate.com.au launches Match – matching consumers with agents
realestate.com.au today launched Agent Match, a digital experience connecting sellers to agents on realestate.com.au. Agent Match connects agents with realestate.com.au’s audience of sellers who are interested in finding an agent to sell their property, providing appraisal opportunities and the chance to pitch for their listings. How does Agent Match work? realestate.com.au targets sellers and sends them to seller content on…
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Every Agent Has a Story: Andrew McSweeny
This story comes from Andrew McSweeny, Principal at Ray White Carina, who shares the key lessons he learned during his first sale under his family’s office. Be attentive and ask the right questions to know exactly what your customer wants and needs are Follow the process in place for your transactions; be mindful you may miss something if its structure…
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Every Agent Has a Story: Karmen Costigan
This story comes from Karmen Costigan, Business Development Executive at Ray White Queensland, who shares the key lessons she learned during the start of her career in the USA. Maintain strong customer service and experience, and be helpful and attentive Have the ability to think on your feet: consider who’s affected and what’s the best outcome for all parties involved.…
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Every Agent Has a Story: Andrew Coronis
This story comes from Andrew Coronis, Managing Director of Coronis who shares the key lessons he learned in his beginnings in real estate leadership. Communication is paramount when it comes to providing top customer service Invest in leadership training and coaching for you and your teams. Every Agent Has a Story is proudly brought to you in association with Console Transcript…
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Every Agent Has a Story: Dave Skow
This story comes from Dave Skow of Wagga Property Management, who shares the key lessons he learned during a property appraisal. Avoid passing judgment on your landlords/tenants without understanding the circumstances they’re in. Generosity has the power to create lasting positive change to a person’s lifestyle. Every Agent Has a Story is proudly brought to you in association with Console…
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Every Agent Has a Story: Laetitia Pearce
This story comes from Laetitia Pearce of Home Specialist Property Management, who shares the key lessons she learned during a vacate inspection. Be clear and lay out the terms and conditions of the property in writing Have a consistent balance between both verbal and written communication with your tenants. Every Agent Has a Story is proudly brought to you in…
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Sharon Fox-Slater: When weather goes bad
Seven cyclones – Hilda, Irma, Joyce, Kelvin, Linda, Marcus and Nora – have battered communities across northern Australia in the last four months. Add in storms and flooding in Northern Queensland and numerous bushfires devastating properties in southern Australia, including parts of the NSW Far South Coast and south-western Victoria in the last couple of weeks alone. It’s been an…
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Every Agent Has a Story: Matt Altman
This story comes from Matt Altman of Million Dollar Listing Los Angeles, who shares the key lessons he learned during a broker open home. Don’t judge a book by its cover; treat all your prospects and clients with respect. Always spend reasonable time finding out the exact needs and wants of your customers. Every Agent Has a Story is proudly…
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realestate.com.au launches Agent Elevate
realestate.com.au today launches Agent Elevate, the first offering in its new Agent Edge family of personal branding products that will give agents an edge in their market. Agent Elevate will help individual agents increase their presence on realestate.com.au and grab the attention of sellers searching in their suburb. Agent Elevate provides agents with: Prominent positioning in the photo carousel on…
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How to protect your business from cyberattacks: Sharon Fox-Slater
Sharon Fox-Slater of EBM’s RentCover explains how real estate businesses need to mitigate the risk of cybersecurity, with ransomware attacks and data breaches on the rise. It wasn’t that long ago that the only Trojans we knew of were an ancient people who made the fatal mistake of accepting a gift of a horse from their neighbours. Today, a real…
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Every Agent Has a Story: Suzie Hamilton-Flanagan
This story comes from Suzie Hamilton-Flanagan, Head of Property Management at BresicWhitney, who shares the key lessons she learned during a beachfront OFI. Risk management and assessment are priority during an OFI. Don’t neglect your personal safety and wear protective shoes! Every Agent Has a Story is proudly brought to you in association with Console Transcript Hello, my name is…
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NBN: Time To Connect
As real estate professionals, you spend much of your day dealing with landlords, tenants or prospective buyers wanting to know everything there is to know about a property. Today, the availability of the Internet, specifically the National Broadband Network (NBN), is something more and more tenants are asking about. Here is an explainer on all things NBN for you courtesy…
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realestate.com.au gives agents the edge
realestate.com.au today announced Agent Edge, a new family of personal branding products which will give agents an edge in their market. Agent Edge products, the first of which launches this month, are designed for individual agents to increase their presence on realestate.com.au and connect with Australia’s largest pool of sellers. The Agent Edge product family: Agent Elevate: Get noticed and…
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Every Agent Has a Story: Claudio Encina
This story comes from Claudio Encina, real estate coach, speaker and trainer, who shares the key lessons he learned during an auction unexpectedly turning south. Clear communication is imperative, especially when closing any sale or formal agreement. If something goes wrong, remain calm and empathetic to your vendors and buyers Every Agent Has a Story is proudly brought to you…
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2018 Real Estate Industry Award Changes – Your questions answered
With the Real Estate industry awards coming into effect 2nd April 2018, we’re providing a home for the information we’ve published on this important topic. You also have your chance to ask your own questions on what the changes mean to you or your agency. Click the below button to ask your questions (can be anonymous). Ask your question here…
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Winter Olympian, The Urban List and Josh’s Rainbow Eggs take centre stage at the PM Leadership Summit
On the 7th and 8th March, a Winter Olympian, The Urban List and Josh’s Rainbow Eggs will take centre stage at the Property Management Leadership Summit on the Gold Coast. Connecting principals, heads of PM department, BDMs and career property managers with experts from outside the real estate industry, the summit empowers delegates with leading tools, new technologies and bold…
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‘One-stop’ CRM software designed for real estate
The ctcProperty platform is offering agents a one-stop solution that includes mobility built into the full life cycle of a busy agent. It covers the selling process, incorporating among other things lead generation, property appraisal, marketing of listings, an inspection app, vendor reporting and sales trust, in a single user-friendly space. ctcProperty is a software platform designed specifically for the…
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Business experts share their top tips for leading a successful business in 2018
businessDEPOT Managing Director, John Knight, said that if you want to lead a successful business, you must know your numbers. “The leaders of great real estate businesses focus on people first but, when it comes to the numbers, they focus on profits, not just sales,” he said. At this year’s Property Management Leadership Summit, John will share the key numbers…
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Disaster season and landlord insurance: Sharon Fox-Slater
Beaches, barbies, budgie-smugglers…and bushfires. The image of summertime in Australia may be one of sun-drenched beaches and swimming in warm water, carefree holidays and lazy days that culminate in spectacular sunsets, but sadly the reality does not always live up to that postcard image. The summer months are when our nation often bears the brunt of Mother Nature’s wrath. The…
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Using Data Effectively to Achieve Meaningful Team Meetings: David Bliss
VIDEO TRANSCRIPT Azal Khan: Hi, I’m Azal from Elite Agent Magazine. We’re here at our event: How to Lead a Winning Team in 2018. I’ve got David Bliss with us. He’s from Agentbox, and he spoke to us today on how to work your CRM like a boss. What tips can you give people to use their CRM more effectively…
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Leadership summit empowers principals to reach the pinnacle of success
Hosted by ireviloution and businessDEPOT, the two-day summit is designed for principals, heads of department and BDMs who seek inspiration, leadership skills and real-life business examples to help them step up, lead their team, and profitably grow their business. ireviloution and PM Leadership Summit Founder Jo-Anne Oliveri said that this year’s event will inspire leaders to ‘reach the pinnacle’. “20…
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Tips for Building an Effective Business Unit: Nick Boyd
VIDEO TRANSCRIPT Azal Khan: Hi, this is Azal Khan from Elite Agent Magazine and I’m here today at our event How to Lead a Winning Team in 2018. I’m lucky enough to be joined by Nick Boyd who’s from the High Performance Sales Academy and he spoke to us today on how to build an effective business unit. Nick, you…
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Cyber Liability Insurance: the Safety Net Real Estate Agents Need
At long last, the wider public is starting to realise that hackers aren’t hooded movie villains – they’re real people doing real damage across the globe, especially in Australia and especially to small businesses. Real estate agents, in particular, are prime targets for cyber-criminals due to a combination of factors, including the amount of valuable client data they hold, a…
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Be ‘quick’ for your free 12-month subscription to Quickrealestate
Is quickrealestate.com.au the next provider to have a major impact on Australia’s real estate industry? With 250 agencies nationwide having subscribed to QRE within six months, and a 90 per cent increase in buyer and tenant alert registrations in the last month, the numbers suggest it is. “We now have a footprint in every major Real Estate marketplace in the…
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Emotional Intelligence is the X-Factor for Successful Leaders: Ush Dhanak
VIDEO TRANSCRIPT Azal Khan: Hi, I’m Azal Khan from Elite Agent Magazine and we’re here today at our event, How to Lead a Winning Team in 2018. I’m lucky enough now to be joined by Ush Dhanak. She’s an expert in emotional intelligence and she spoke to us today on how to become a more emotionally intelligent leader. Ush, there’s…
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Building Super Teams and Impactful Leadership: Matt Lahood
VIDEO TRANSCRIPT Azal Khan: Hi, I’m Azal Khan from Elite Agent Magazine, and we’re here at our event, How to Lead a Winning Team in 2018. I’m joined now by Matt Lahood, Chief of The Agency, one of the fastest growing real estate brands in Australia. Matt has spent over two decades transforming careers, building super teams, and mentoring hundreds…
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Asking What Matters Most in User Experience: Alister Maple-Brown
Transform Masters 2017 is brought to you with thanks to our sponsors Property Tree, realestate.com.au and Real+ In this exclusive interview brought to you by Transform Masters 2017, Alister Maple-Brown, CEO of Rockend, talks about user experience, trends in customer expectations and the future of property management. VIDEO TRANSCRIPT Alister: I’m Alister Maple-Brown, I’m the CEO at Rockend. Q.…
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Staff Incentives and Building Trust for Culture and Growth: Ewan Morton
VIDEO TRANSCRIPT Azal Khan: Hi, I’m Azal Khan from Elite Agent Magazine. We’re here today at our event, How To Lead A Winning Team In 2018. I’m lucky enough now to be joined by Ewan Morton, Joint Managing Director of Morton. He spoke to us today on how to design staff incentives for culture and growth. Ewan, you’ve said that…
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Christmas Comes Early for PropertyTree Customers
Rockend’s cloud-based property management system PropertyTree has welcomed three new enhancements set to simplify the work-lives of property managers. The first of these features is Invoice Genius, an intuitive tool that simultaneously automates the processing of creditor invoices, and eliminates the laborious task of manually entering these invoices. Beyond digitising invoices and automating workflows, Invoice Genius helps property managers work…
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