EPM
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Next generation property management: how to structure your team as your business grows
A well-defined and adaptable team structure is essential for the sustained growth and scalability of your property management business.
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The triple-threat impacting Australian homes
Bushfires, coastal erosion and storms – this is the current triple-threat impacting Australian homes, according to Domain’s 2024 Perils Report.
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Tarsi Hynes: Pricing your rent roll accurately
One essential aspect of real estate business is accurately pricing your rent roll.
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Next generation property management: Paving the way for a sustainable and scaleable future
The property management industry is evolving rapidly, driven by advances in technology, a growing emphasis on business sustainability, and the need for agile and efficient team structures.
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How to help your property management department flex
Without a doubt, the number 1 concern we hear in our consulting business is around staff - where to find them, how to train them, and how to manage them.
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Jo Oliveri: Why property management is facing a do or die moment
The property management industry is hurtling towards a definitive 'do or die' moment in history, and it is time for the industry to take action.
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Brock Fisher: 6 ways to fill your revenue bucket
What if I told you that right now, there are hundreds of dollars a month in fees leaking out of your business that you are entitled to, but are simply not getting?
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Nick Brown: Why PMs shouldn’t fear the words “break lease”
The term we hear so often in our day-to-day life as a property manager (PM) is “break lease”.
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Little Real Estate delves into devastating insurance claims
Some landlords believe that insurance is just one more unnecessary expense in a long list of things that cost too much money.
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How to make the most of your meetings
The modern day workplace meeting is vastly different from days gone by.
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Samantha Xerri: the real power of property management
I get it, property management scares you.
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2023 Real estate review: market shifts and insurance impacts
I’m reminded of an ancient Chinese curse that reads: “may you live in interesting times”.
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Hannah Gill: Breaking down barriers to set tenants up for success
Australia is an incredibly multicultural and diverse society, which is one of the reasons it’s such a great place to live!
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The moral dilemma of being a property manager during a housing crisis
If the headlines are to be believed, we’re living through Australia’s worst housing crisis in a generation.
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Sharon Fox-Slater: Why your landlords need legal liability cover
I’m sure that when you and your clients are looking at landlord insurance you concentrate on a couple of key sections of the policy.
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Ask Jo: My best property manager wants to leave – what do I do?
It is becoming increasingly difficult for companies to find and retain employees, especially since the pandemic lockdowns.
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Reclaiming lost productivity in a real estate office
Too much to do and too little time.
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Sharon Fox Slater: Australia’s costliest disaster – one year on
It’s been just over a year since floods ravaged Queensland and New South Wales. The price in terms of human lives lost was incalculable. EBM RentCover Managing Director Sharon Fox-Slater reflects on the losses to homes and property, the impact on insurance and some lessons learned.
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Hidden costs that make up a sum insured
Sums insured are incredibly important when it comes to property insurances as getting it wrong can result in under-insurance and prove costly. But do you know just what needs to be considered when calculating a sum insured, asks EBM RentCover Managing Director Sharon Fox-Slater.
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Sharon Fox Slater: under pressure – the impact of cost-of-living on landlords and tenants
It’s not nice to say, but between high inflation and rising interest rates, making ends meet is becoming an ever-burgeoning problem for many households.
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Sharon Fox-Slater: insurance insights for 2023
It’s fair to say the real estate and insurance industries have faced some turbulent times in recent years.
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Insurance isn’t immune to rising costs
Insurance is great protection for all sorts of life’s curve balls, but one thing it can’t protect us – or the industry itself from – is rising costs.
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Rita Yousef: Why maintenance is a must
When a pelmet fell and fractured a tenant's nose, it created a headache for the managing agent as well as the landlord.
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Nick Brown: What are routine inspections really for?
When we take on the management of a property, it's a given that we take on a huge responsibility to look after it and keep the investor up-to-date with anything that happens at the home.
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Hannah Gill: How to become the chief growth officer in your business
As avid readers of Elite Agent, you will have likely seen a reference or two to a coaching series called Exec BDM.
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Need to have a tough conversation with a tenant? Alison Hatch explains how it’s done
Imagine waking up to find that carefully crafted email you recently sent a tenant has hit the mainstream news. It’s being commented upon, shared, and the sentiment’s not so favourable.
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Sharon Fox-Slater: beware the underinsurance trap
Under-insurance is rife across Australia but it’s often not until a natural disaster strikes that many landlords find out the hard way that their investment properties aren’t fully covered.
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Michelle Bourne: a shining light on Sydney’s Northern Beaches
Michelle Bourne came to real estate later in life but that hasn't stopped her setting up a boutique agency with her husband Andrew. As Michelle explains, the "stars aligned" when they established Rightside, and now she's focused on growing the Manly agency even further.
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Sharon Fox-Slater: Explaining the sum insured to landlords
The sum insured – there’s a fair bit of confusion about just what this is and how to calculate it. However, when it comes to landlord insurance, nominating the correct sum insured is crucial. So just what is the sum insured? In a nutshell, the sum insured is the most an insurer will pay out for any one loss. In…
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Insurance claims: What’s the hold up?
When things go pear-shaped at a rental, you want to get it sorted quickly. But while there are steps you can take to make the claims process easier, there are factors at play beyond the control of you or the landlord’s insurer that could see those claims held up.
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Rental housing supply: why we’re in a perfect storm
I recently attended a very insightful session by Tim Lawless, the founder and research director of CoreLogic’s Asia-Pacific research division. I came away questioning why the market has changed so dramatically.
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Sharon Fox-Slater: 12 landlord insurance misconceptions
As a property professional you know the value in your landlords having the right insurance cover to protect their investment. But, no doubt, you’ve come up against quite a few misconceptions about the cover and its value.
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Why 2022 could be your time to seize the day (and sell your rent roll)
Did you know that right now could be the ideal time to sell your rent roll or agency business? The Rent Roll Broker's Chris Goodway explains why.
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Linda Gulabovska: Communicating to connect
When you ask Linda Gulabovska her top tip for property managers old and new, she gets straight to the point - phone is for conversation, email is for confirmation.
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Kylie Walker: the art of negotiation in property management
If you are a parent, then there is every chance you have well and truly mastered the art of negotiation.
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