BEST PRACTICE
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Anne Crarey: Why psychological safety is your agency’s secret weapon
I landed my first job in property management almost 25 years ago.
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Three ways to say thank you (and why it’s so important)
Saying thank you to someone is a pretty simple thing that can mean so much - and it just so happens that International Thank You Day is celebrated on the 11 January each year.
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Ask Jo: What steps can our PM agency put in place to maximise personal safety?
As a property management business owner, you cannot simply assume that your team are safe while they are working.
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Unlock career growth: TED Talks every agent should watch
In the competitive world of real estate, just as in elite sport, sometimes it's the small improvements - the one-percenters - that can set you apart from your competitors.
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Unlock the potential of outdoor space: Justine Wilson’s tips for creating an alfresco haven
As the vibrant seasons of spring and summer arrive, it traditionally means more listings and more sales.
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Mike DelPrete dissects evolving real estate market dynamics
In his insightful presentation Pandemonium, Mike DelPrete delves into the shifting dynamics of the real estate market.
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5 supercharged career lessons from Marshall Goldsmith
Navigating the path to career success is often a journey filled with pitfalls and plateaus.
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How to succeed like James Tostevin
James Tostevin needs no introduction. The industry legend and top Victorian agent shared his secrets to a successful 40-year career at UrbanX’s annual conference, XCON 2023.
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Is your business insurance working as hard as you are?
Clients hold real estate agents to incredibly high standards by their clients.
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10 steps to take you from reading 0 to 20 books a year
Do you envy those agents and property managers that seem to consume books as though they're the best meal on Earth?
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Business class upgrade: Unleashing the euphoria in real estate service
At Elite Retreat, one thing that really resonated with me was presenter, Mark Carter, who talked at length about how we, in real estate, can deliver an upgraded experience to our clients. This is my take on how to make your clients feels as though they're flying at the pointy end of the plane.
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Unlock real estate success: think like a scientist
I recently had the immense privilege of attending Elite Retreat in Bali. In a powerful presentation, Future Crunch challenged the room to channel their inner scientists and unlock a world of innovation and success.
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Rik Rushton: Are you productive, or just busy?
As we approach each day with our ‘to do lists’ there is a genuine risk that our days can be spent being ‘busy’ with ‘activities’ as opposed to being productive on specific outcomes. When you consider that as agents, we are paid for results and not time and effort, Rik Rushton says that it is critical that you are conscious…
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Rik Rushton: Is it ok to talk back to the ‘little voice in my head’?
No sound on the planet has more power over you than the little voice inside your head!
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Commission protection alert: Are your agreements at risk?
We’ve all heard the saying, “Don’t forget to dot your I’s and cross your T’s”, but that expression has never been more important than on your agency agreements.
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Nick Brown: striking the right balance
For those of you who have followed along in my articles over the years, you will know I approach business a little differently to others in our industry.
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A firm grip on personality: the handshake language
The handshake is a universal gesture of greeting, farewell, agreement, and friendship.
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Auction floor dialogue: how to properly communicate with vendors and buyers on auction day
When an auction starts and the auctioneer calls for an opening bid, only to be met with a wall of silence, the problem often stems from what was not said before the auction began.
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From rowing to real estate: business lessons from the Oarsome Foursome’s Drew Ginn
Think rowing and real estate have nothing in common? Wrong.
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Transforming good into great: lessons for lasting success
Jim Collins' book, Good to Great, is a highly influential business book that explores what differentiates good companies from truly great ones.
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Building resilience in challenging times
Every day we think about 60,000 thoughts. That’s 60,000 bits of information, ideas, opinions, judgements and beliefs streaming through our minds every day, says Meiron Lees, speaker, trainer and author of the award-winning book D-Stress. It’s no surprise that some of these thoughts are negative and your success in real estate may depend on how you control them.
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Mel Robbins: how the ‘Let Them’ theory will help you gain control and grow
Did you just miss a listing you thought you were a shoe-in for?
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Master your mind on the path to prosperity
If you're looking to unravel the science behind personal achievement and the path to prosperity, then Think and Grow Rich, by Napoleon Hill, is your how-to guide.
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Three times real estate businesses should think insurance
From managing multiple clients amid market uncertainty to negotiations and contracts, running a real estate business can be stressful.
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Thankyou Water: from big ideas to bigger impacts
You may think you're just one person and you can't make a big difference in the world, but Thankyou Water creator Daniel Flynn is proof the opposite is true.
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Managing an Airbnb? These are your insurance options…
It’s hard to believe that it has been just over a decade since Airbnb launched in Australia.
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Mel Robbins reveals four key insights to overcome procrastination
You've got a huge listing presentation tomorrow but rather than preparing for it, you spend an hour scrolling through social media.
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Ryan Serhant’s five ‘big money’ real estate tips
He's the biggest real estate agent on the planet and Ryan Serhant didn't disappoint when he joined 4000 Australian real estate professionals at AREC 2023.
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Reclaiming lost productivity in a real estate office
Too much to do and too little time.
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Matt Lahood: Why I love Stephen Covey’s The 7 Habits of Highly Effective People
Stephen Covey's book, The 7 Habits of Highly Effective People is one of my all-time favourites because it relates so well to what real estate agents do, or should be doing.
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Mark Kentwell: If I had no listings this is what I’d do
In the fast-paced world of real estate, it might seem like hitting a period where listings are in short supply, or where you have none at all, is impossible.
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What’s Kevin Bacon got to do with real estate?
What’s standing between you and your next listing?
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The 5 characteristics Mauricio Umansky says every agent needs
Mauricio Umansky is a name synonymous with real estate worldwide.
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