CONTRIBUTORS
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Ellen Bathgate: How proactive feedback could save your client relationships
Do you have unhappy landlords sitting silently in your portfolio, waiting for you to make one little mistake before they take their management somewhere else?
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Anne Crarey: Why psychological safety is your agency’s secret weapon
I landed my first job in property management almost 25 years ago.
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Shane Kempton: Putting ‘be, do and have’ in the right order
This is not an article about setting goals! It's way more important, or dare I say, more valuable.
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Australia vs world: The rental affordability gap
With rents surging post-pandemic across Australia and a lot of discussion around who should provide rental properties, it is timely to have a look at how Australia compares to the rest of the world for rental affordability.
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Ask Jo: What steps can our PM agency put in place to maximise personal safety?
As a property management business owner, you cannot simply assume that your team are safe while they are working.
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Bianca Denham: Why your metrics matter in a shifting spring landscape
As a southern-state resident I, like many of my compatriots, am incredibly excited about spring.
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Hannah Gill: Breaking down barriers to set tenants up for success
Australia is an incredibly multicultural and diverse society, which is one of the reasons it’s such a great place to live!
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Caroline Bolderston: The fear of following up
Real estate sales can be a tough and competitive field, and following up with a prospective buyer or vendor can feel like putting yourself out there for potential rejection.
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Shane Kempton: How to step from the comfort zone to the courage zone
We’ve all heard the saying, “Reward for effort”. It sounds pleasant and straight forward enough, doesn't it?
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Leanne Pilkington: Why diversifying real estate is more than revenue, it’s a service revolution
For real estate businesses, diversifying revenue streams is important.
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Tony Lombardi: 5 strategies to reap auction clearance success
Even in a challenging real estate market, auctions can be a powerful tool to generate a successful sale.
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Imogen Callister: Triple your business with text
Do you remember the olden days? The days where a phone sat on a wall. You would have to walk to it, to make a call or receive one.
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Cyber attacks: How agents can protect themselves and their client data
It is no secret that individuals and business are more reliant on technology than ever, and with that, the potential for cyber-related incidents has also increased.
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Unlocking hidden potential: maximising your rent roll value
In the world of real estate, there is a lot of emphasis on growing rent rolls with little knowledge and emphasis on how to maximise the value of the current rent roll you are building.
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Regional migration slows but not in Queensland or South Australia
Despite decades of government intervention to try to get more people to move to regional Australia, it was the pandemic that led to the biggest shift of people from capital cities to regional Australia.
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Shane Kempton: Why time, energy and presence is your greatest gift
“Let your presence be present even when you are not present.” I heard this quote early in my leadership journey and it has never left me.
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Darren Krakowiak: Embracing the ‘lucky’ mindset
Australia, affectionately dubbed 'the lucky country', has experienced its fair share of good fortune.
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The five most common excuses homeowners use to avoid professional property styling and how to answer them
As a professional property stylist there are a few regular excuses I hear from homeowners, via their agents, as to why they don’t need their home styled for sale.
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Katrina Tarrant: The power of purpose
Life is the grandest adventure you will ever get to go on, filled with twists, turns, and unexpected challenges.
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Pancho Mehrotra: Are your sales suffering due to emotional disconnect?
Picture this, you have a fantastic product or service, an impressive sales pitch, and years of experience under your belt.
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Pets in properties – is it barking mad?
There is little doubt that we’re a nation of pet lovers.
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Sensational styling to sell this spring
Spring is just around the corner, and if you and your vendors want to ensure your property styling is on-trend, Vault Interiors' interior design expert, Justine Wilson, knows exactly how you can appeal to buyers.
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Claudio Encina: Three of the best
They say it can be hard to find good advice, but that’s certainly not the case when it comes to real estate coach Claudio Encina.
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Jo-Anne Oliveri: Solving the rental crisis
Australia is currently facing an unprecedented rental crisis. So, how do we solve it?
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Marnie Beauchamp: 10 ways to cope with difficult clients
In the world of real estate, it is commonplace for emotions to run high. Regardless of your role within the industry, dealing with clients often requires strategic and empathetic conversations.
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John Bongiorno: Supply and collaboration the only way to solve the housing crisis
Australia is one of the luckiest countries in the world and everyone deserves a roof over their heads.
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Persuasion fatigue is real: what can you do about it?
How much do you like an argument? When people disagree with you, do you rise onto your ‘high horse’ determined to change their mind, or do you feel exasperated and switch off?
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Caroline Bolderston: Beware the ‘resistance zone’
Have you ever considered how the words that you use might have a profound impact on your outcomes?
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Jet Xavier: Stop making excuses and start taking ownership
"Leaders must own everything in their world. There is no one else to blame," - Jocko' Willink.
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Language lessons to build a positive team culture
“Language is the instrument of culture,” is an abridged version of a quote by Angela Carter and it's a message that can't be understated.
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How to persuade sellers to style their home when the cost-of-living is biting
Across the real estate industry, it’s a well-known fact that a styled property will always deliver a better end result.
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Sharon Fox-Slater: Why your landlords need legal liability cover
I’m sure that when you and your clients are looking at landlord insurance you concentrate on a couple of key sections of the policy.
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Leanne Pilkington: the contribution criteria that make a lasting community impact
Real estate people can be justifiably proud of the role they play in local communities.
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Bianca Denham: is commission really the problem?
Some people relish the opportunity to wipe the slate clean in the new fiscal year, while others are demoralised by the idea of going back to zero after a frantic dash to ensure a strong finish to the financial year that was.
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A flexible future: Empowering a versatile work culture
Even before the pandemic, many companies were heavily invested in flexible workplace practices.
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